Settle Loan Expert
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Privacy Policy

Last Updated: January 2026 | Compliant with Information Technology Act, 2000 & Digital Personal Data Protection (DPDP) Act, 2023.

1. Introduction

Settle Loan Expert Advisory Services ("Settle Loan Expert", "we", "us", or "our") is committed to protecting your personal and financial information. This Privacy Policy outlines our practices regarding data collection, usage, storage, disclosure, and protection when you visit our website (settleloanexpert.in) or use our advisory services.

2. Information We Collect

We only collect information necessary to assess your debt situation and communicate our advisory services:

  • Contact Information: Full name, telephone/mobile number, and email address.
  • Debt Profile Data: Loan categories (credit card, personal loan, business debt), approximate outstanding balance brackets, and duration of delinquency.
  • Hardship Documentation: Shared voluntarily by you during formal evaluation (e.g., income statements, bank default notices, or medical proofs).
  • Technical Logs: IP address, browser type, and submission timestamps for fraud prevention, spam protection, and audit compliance.
What We NEVER Collect: We never ask for, collect, or store your net banking passwords, ATM card PINs, UPI PINs, or One-Time Passwords (OTPs).

3. Purpose and Legal Basis of Processing

We process your data strictly to:

  • Evaluate your eligibility for bank loan restructuring or One-Time Settlement (OTS).
  • Communicate via phone, WhatsApp, or email regarding your requested consultation.
  • Assist in compiling formal representation to be submitted to your lending institutions.
  • Comply with applicable legal, regulatory, and tax obligations under Indian law.

4. Data Sharing & Third-Party Non-Disclosure

We maintain a strict Zero Third-Party Marketing Disclosure Policy. We do not sell, rent, lease, or monetize your contact or financial details to any third-party telemarketers, credit card issuers, or loan agencies. Information is shared only with authorized creditors upon your express written mandate for settlement negotiation purposes.

5. Data Retention & Erasure Rights

You have the right to request access to your personal data, rectify inaccuracies, or request the erasure of your lead records from our active database. Requests can be sent to our Grievance Officer at support@settleloanexpert.in.